My first-rate experience in VIA Rail Canada Business Class


I love train travel.  Travel by train is as much about the journey as the destination.  There’s less hassle than flying, more comfortable than the bus and more relaxing than driving.  

Advantage of the train vs. the plane:  Flying time is perhaps shorter, but waiting in airport line-ups, boarding, and travel between the airport and downtown take so much time that, all things considered, going by train is often faster.

Advantage of the train vs. the car:  A train travels at roughly the same speed as your car, assuming you don’t hit any bad weather or traffic problems.  And since your are not driving, you are free to relax, work or just enjoy the scenery.

Business class costs about 20-25 percent more than an economy ticket So, when I got the chance to take a ride on VIA Rail Canada from Toronto to Ottawa recently, I happily accepted.  Come, enjoy the journey with me.

(video courtesy of Sambatuts, YouTube)

Union Station

Union Station InteriorStep inside this marble cavern of a building and immediately get transported to the heyday of train travel.  Toronto’s Union Station,  designated as a National Historic Site of Canada, is the largest and most opulent train station in Canada.

When I showed my ticket to the attendant he took my bags for me and put them on the train while he escorted me to the Panorama Lounge.

Business Class Lounge

Experience comfort in the VIA Rail Business Class lounge.

2013-06-03 13.38.19 2013-06-03 13.33.14You get exclusive access to the station’s business-class lounge.  Spacious seating and coffee tables and multiple TVs make this a nice way to unwind before or after you board.  Attendants there can help with reservation, ticketing and local entertainment needs.  You also have access to private washrooms, complimentary beverages, magazines and newspapers in both French and English. If you need to get some work done, there is a business area with PC and Mac computers and color laser printer and free WiFi in the lounge.


Staff weighs each carry on bag before you can board.  They are serious about the 50 lb. weight limit.

A staff member weighs each carry on bag before you can board. VIA Rail Canada is serious about the 50 lb. weight limit. However, we had our luggage stowed for us, so this was not a problem.  As a business class passenger you have a dedicated boarding area and you get the chance to avoid the crowds. It made boarding faster, and it added to the feeling of exclusivity.

The Ride

Pretty plush and roomy seats only four per row.  Lots of leg room.  The seats fully recline, which are great for naps, but a little awkward for the person behind you.  The bathrooms are clean and well-equipped.  Internet access was consistent, fine for casual surfing and getting some work done.  Each seat also has an electric outlet to juice up all your gadgets.  Plus, not being cramped in your seat is really nice.

Service and Food

2013-09-17Here is what I experienced.  As soon as we were seated and the train pulled out of the station the server (Costel served us on the train out, and Rohan was there for the return trip) came through with complimentary snacks (pretzels and drink screwdriver with orange slice garnish for me).  We were served at our seats, airplane style.

There was such a choice of local wine and spirits that I couldn't decide.  So I chose all of them.

I  couldn’t decide which local wine and spirits to choose, so I picked them all.

We were treated to newspapers, hot towels before our meals, unlimited wine and cocktails, snacks, chocolates and  juice throughout our journey.  The meals were cooked, not microwaved.  And they were really good.  Real glassware, dishes and cutlery – truly top shelf.  All of the products served are Canadian including the lovely maple chocolates at the end of every meal.

Getting there from Here

You can make a direct connection to these cities on Amtrak:

  • Vancouver, on the Amtrak Cascades line.
  • Toronto, on Empire Service or Maple Leaf lines.
  • Montreal, by the Adirondack line.

1 888 VIA-RAIL (1 888 842-7245)

Travel on Canada’s VIA Rail is a real treat, and train travel as a business class passenger is the best experience in North America, including Amtrak’s Acela.  In my opinion, it is well worth the additional cost.  If you can arrange it, business class is the way to go.



About Patricia King

Patricia King is a travel writer based in Indianapolis, Indiana. A former reporter for several newspapers and wire services, she also writes about budget and best value travel and North American travel destinations topics in Indianapolis, across the country and around the world at Feel free to drop her a line at with suggestions for future stories. To get her stories delivered to your inbox, click the RSS feed or the “Subscribe” button above or follow her on